Privacy Policy

Fun Fest Holiday Club Privacy Policy

Fun Fest Holiday Club is part of Fun Fest Franchising (UK) ltd.

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register your child for a place at Fun Fest Holiday Club. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. We collect information about your child including their date of birth and any medical conditions, additional needs, allergies and preferred language. This information is collected so that we can ensure your child is well cared for and secure at Fun Fest.

We collect your address, telephone numbers, email addresses and emergency contact details. This information is collected so that we can contact you if your child becomes unwell, there is an emergency while they are at Fun Fest, and to make sure they are collected by a nominated individual if you are unable to collect them.

You will be asked to re-enter this information each time you book at Fun Fest Holiday Club. This is because we need to make sure this information is kept up to date.

How will we use the information about you?

We will only use the information to contact you in any emergency, if your child becomes unwell, or in the event of outstanding payments of your Fun Fest Holiday Club fees. We do not share your information with any third party.

Marketing Access to your information.

We do not share your information with third parties. Fun Fest Holiday Club may occasionally ask you to participate in a Customer Satisfaction Survey so that we can use your opinions to improve our service to you. Fun Fest Holiday Club may send you information about our services and events.

Website usage

We use your information to personalize your repeat visit to our website. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How to contact us:

Please contact us if you have any question s about our privacy policy or information we hold about you: by email: enquiries@funfestholidayclub.co.uk

Registered office: Fun Fest Holiday Club, 2 Water Court, Water Street, Birmingham, B3 1HP.

Changes to our privacy policy:

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1st May 2018.